Security and Administration Manager, Bangladesh

Requirements

Additional Requirements

Minimum/essential

• Four to six years of relevant experience

Desirable

• Prior experience in the management of safety and security of an international organization
• Law enforcement experience
• Experience in an Administrative or Office management role

Responsibilities & Context

The British Council is the UK’s international cultural relations and educational opportunities organization. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

We work with over 100 countries worldwide in the fields of arts and culture, English language, education and civil society. Each year, we reach over 20 million people face-to-face and more than 500 million online via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

The British Council has been on the ground in Dhaka since 1951 and currently operates from offices in Dhaka, Chittagong and Sylhet.

British Council Bangladesh is a vibrant operation that consists of three strategic business units: English, Exams, and Cultural Engagement (Education, Arts and English Programmes).

Pay Band: 6

Contract type: Indefinite contract – Local

Role Purpose:

• To ensure the security of the British Council Bangladesh offices, including support to any off-site British Council Events, Projects Offices/Venues, and residences of UK-appointed staff in the city.
• To liaise with internal British Council teams to ensure delivery of duty of care to British Council Bangladesh staff.
• To manage the security team to provide necessary security protocols as and when required.
• To provide transport and other Operations-related support as and when required.

Main Accountabilities:

Security Management

• Carrying out safety and Security-related assessments and analysis when required.
• Share Safety and Security-related advisories with Staff and Senior Management.
• Provide sound, accurate and reliable security briefings/sitreps and updates for the Head of Operations and Security and Director of Operations.
• Act as a point of contact on all Safety and Security matters, ensuring implementation of Safety and Security policies, protocols, and procedures

Protocols

• Manage visa-related formalities and documentation related to the stay of UKA staff and their dependants in Bangladesh.
• Install security protocols related to the stay and movement of UK-appointed staff and their dependants in Bangladesh, where required.
• Provide security guidelines, update security conditions in assigned locations on time, and implement/modify security plans as and when required.
• Track and monitor all staff movement outside the British Council offices within working hours.

Administration Management

• Deal with customers (both internal staff and external service providers) and communicate assertively/persuasively to coordinate complex activities.
• Manage office activities such as transport management and office events as determined by the Head of Operations and Security.
• Interpret specific British Council procedures to undertake delegated tasks, ensuring compliance with defined standards such as EFT and Health and safety.
• Work collaboratively as part of a wider BSS to provide support for event arrangement, vendor management, administration, premises maintenance and protocol.

Risk Assessment and Crisis Management

• Conduct the risk assessment of venues, premises, and other required locations.
• Implementation of a business continuity plan based on the risk assessment.
• Prepare emergency preparedness plans and ensure implementation of emergency drills to check the efficacy of prepared plans.
• Making sure that all documents related to contingency, crisis and business continuity are regularly updated.
• Responding to safety and security-related matters.

Monitoring and Supervision

• Provide day-to-day security management of security staff/guards.
• Managing and approving vehicle travel by staff (route planning, risk assessments and ensuring Operations that vehicles are equipped and fit for travel).
• Give security briefings to all new staff/visitors/consultants arriving in or traveling out to field sites.
• Liaise with the security agency (where applicable) to ensure the adequacy of security provisions at the premises and other required locations.
• Provide timely and relevant security alerts, guidelines and recommendations as and when required based on the security situation.

Relationship Management

• Establish and maintain good working relationships with British Council staff in the office, locally and nationally.
• Liaison with BHC security staff, International and local NGOs, and Bangladesh Security Forces organizations (Army, Police, etc…) as appropriate.
• Deal with customers (both internal staff and external service providers) and communicate assertively/persuasively to coordinate complex activities.
• Develop relationships and contacts with stakeholders such as foreign embassies international and Bangladesh Government ministries.

Child Protection and Adult Safeguarding

• Ensure that third parties, security staff, and janitorial services understand the child protection code of conduct and comply with the safeguarding standards (at BC premises, venues (including exam venues), events, etc.).
• Ensure the premises are designed in a child-friendly and safe space for adults at risk.
• Escalate safeguarding concerns/incidents to the National Safeguarding Manager, Bangladesh.