Requirements
Education
- Minimum 4 years of Graduation or Master’s degree from any reputed University
Experience
- 1 to 2 years
- Freshers are also encouraged to apply.
Additional Requirements
- Age at most 30 years
- Self-administered and self-motivated.
- Ability to deliver under stringent deadline maintaining uncompromised standard.
- Negotiation capacity.
Responsibilities & Context
- CASH EXECUTIVE: Handle all sort of customer transaction with accuracy and efficiency. Ensure effective process and controls are in place with clear responsibility and accountability for the prevention of money laundering, miss-selling, miss-presentation, fraud and customers protection in line with Bank policy & local legal and regulatory requirements. Ensure all transactions are properly recorded and updated in the system and the balance is matched and closed. Promote and advise customers on products and services of the bank.
- CUSTOMER SERVICE OFFICER: The role is a major contact point for customers and responsible for ensuring highest level of customer satisfaction while compliance to all Bangladesh Bank & Internal policies. The incumbent will be responsible for timely entry of all non-cash transactions, responding to customer queries and complaints. Promote and advise customers on products and services of the bank
- RELATIONSHIP OFFICER: The core responsibility of Relationship Officer is to ensure the Retail Business as per his/her personal target on quarterly basis. They have to ensure the full cycle of sales activities from collecting sufficient data, making appointments & convert the prospects into the customer. They have to maintain a very strong relationship with the customers to open accounts, bring deposits & provide loan. They have to maintain a strong commitment to the customers to provide expected services and support them for the other expected banking products.
Workplace
Work at office
Employment Status
Full-time, Contractual
Gender
Both males and females
Job Location
Anywhere in Bangladesh